Shipping policy

Last updated: June 16, 2026

At MemoEdge, we carefully pack and ship every order to ensure your products arrive safely and beautifully. This Shipping Policy explains our order processing procedures, shipping methods, estimated delivery times, and related shipping information.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. During holidays, promotional events, or peak seasons, processing times may be slightly longer. Once your order has been shipped, you will receive a confirmation email containing shipment details and tracking information when available.

Shipping Methods

We offer both Standard Shipping and Express Shipping options for eligible destinations. Available shipping methods, estimated delivery times, and shipping costs will be displayed during checkout based on your shipping address and order details.

Estimated Delivery Time

Estimated delivery times may vary depending on your location and the shipping method selected.

  • United States: 5–10 business days
  • International: 7–20 business days
  • Express Shipping: 3–7 business days

Please note that customs clearance procedures, local carrier delays, weather conditions, and other unforeseen circumstances may affect delivery times.

Shipping Fees

Shipping fees are calculated at checkout based on several factors, including:

  • Destination country or region
  • Order weight and package size
  • Selected shipping method

From time to time, we may offer free shipping promotions. Any applicable shipping offers will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email whenever tracking services are available. Tracking information may take up to 48 hours to become active after shipment.

Lost or Damaged Packages

If your package is lost, damaged, or arrives in unsatisfactory condition, please contact us within 7 days of delivery. To assist with the investigation, we may request photographs of the package, shipping label, and affected items. We will work with the shipping carrier and provide a suitable solution, which may include a replacement or refund where appropriate.

Customs and Duties

International orders may be subject to customs duties, import taxes, or other fees imposed by local authorities. These charges are determined by the destination country's customs office and are the responsibility of the customer. We recommend checking your local import regulations before placing an order.

Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in our operations, shipping partners, legal requirements, or business practices. Any updates will be posted on this page with a revised "Last updated" date.

Contact

Should you have any questions about this Shipping Policy or the status of your shipment, please contact us:

Email: info@memoedge.com
Phone: +1 9494737923